Tableau Troubleshooting

This section provides troubleshooting information on many components of Tableau.

If you are unable to resolve your issue, try contacting us.

Tableau Desktop

Installing Tableau Desktop

• Download & Install Tableau Desktop
• Move or Deactivate Tableau Desktop
• Upgrade Tableau Desktop*

* Please do not upgrade Tableau Desktop to a version newer than what is listed on our Tableau Desktop resources page.

Publishing to Tableau Server

• Publish a Workbook

Tableau Server Error Messages

• "To open this view, you must sign in to the database that the view uses."
• "Unknown Server Error"

Tableau Desktop Error Messages

• "An error occurred while communicating with the data source."
• "Your Tableau Software maintenance expires in X days."